Get in Touch With Us
Got a question about slots not on GamStop, spotted something that needs updating, or want to suggest a brand we haven't covered yet? This page explains how to get a message to us and what happens once you do.
How to Reach the Team
Email is the best way to contact us. We read every message that comes in and try to reply within a couple of working days. Send your enquiry to [email protected] and, if you can, give us a bit of context up front — it helps us route your message to the right person and answer faster.
What We Can Help With
- Questions about our reviews — If anything in a write-up on our list of trusted non-GamStop casinos is unclear, or you want more detail on how a bonus, payment method or game selection works at a particular site, ask away.
- Corrections — Offers, terms and licensing details at casinos not on GamStop change regularly. If you think something we've published is out of date, tell us and we'll look into it.
- Content suggestions — If there's a new casino, a payment option, or a type of slot you'd like us to cover, we're happy to hear it.
- Partnership enquiries — If you represent a casino brand or an affiliate programme and want to discuss working with us, introduce yourself and explain what you're proposing.
- Concerns about gambling behaviour — If you or someone close to you is struggling with gambling, say so in your message and we'll point you towards independent support resources. We take this seriously, whether or not the site in question is registered with GamStop.
What This Site Can't Do
We're an independent comparison and review site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, or verify your identity with any of the brands listed on our pages. Those matters need to go directly to the casino's own support team, using the contact details on their site. What we can do is help you understand how a site works, what its bonus terms actually mean, and how it compares to others before you sign up.
How Long a Reply Takes
A real person reads and answers every email — we don't rely on automated replies to close out a query. Our aim is to respond within two working days, though it can occasionally take a little longer if we're dealing with a high volume of messages. If your enquiry is urgent and involves an active account issue at a specific casino, contacting that operator's own support channel directly will usually be quicker than going through us.
Why Reader Input Matters
The non-GamStop casino market moves fast — new sites launch, welcome offers change, and payment options come and go. Feedback from readers who have actually used a site helps us keep our coverage accurate and useful for the next person researching the same question. If something we've written doesn't match what you've experienced, we want to know.
Thanks for taking the time to read this far. Whatever your reason for getting in touch, we look forward to hearing from you. Remember that all the casinos we cover are intended for players aged 18 and over.